At Ayura, your satisfaction is our top priority. If for any reason you are not completely happy with your purchase, we’re here to help.
Returns
We accept returns within 14 days of delivery. Items must be unused, in their original condition, and with all tags attached.
Final sale items, intimate apparel, accessories, and gift cards are non-returnable.
Refunds
Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed back to your original payment method within 5–7 business days.
Exchanges
We do not offer direct exchanges. If you need a different size or style, please return your item and place a new order.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or we made an error.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 48 hours of delivery at [insert your customer support email]. We will make it right!
Founded with the vision to empower women to embrace their natural essence, Ayura is more than a boutique — it’s a sanctuary for style, confidence, and authenticity.